Please refer to the Trouble Shooting Guide within the Manual or DVD in the CareAlert Box.
If you require extra assistance then please check out our technical support website www.careassist.com.au here you can view the online video files for trouble shooting. You can even download the instruction manual that suits your CareAlert model.
Or CLICK HERE to send the Tech support an email.
Phone: 1300 75 85 95 (Press option 2 & response will be made within 24 hours if possible)